Privacy Policy

Introduction

Diamond IQ Baseball ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Services").

Information We Collect

Information You Provide

• Account Information: Name, email address, and password when you create an account
• Profile Information: Player details such as age, position, and team affiliations
• Training Data: Drill completions, workout logs, scores, and practice history
• Video Content: Videos you upload for drill demonstrations or training reviews
• Communications: Messages you send to us through support or contact forms

Information Collected Automatically

• Device Information: Device type, operating system, and unique device identifiers
• Usage Data: App interactions, feature usage, and session duration
• Log Data: IP address, access times, and error reports

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Calculate your IQ Score and track your training progress
• Display leaderboards and team rankings
• Enable coaches to monitor team activity and create training plans
• Send you notifications about your training and app updates
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve the user experience
• Protect against fraud and unauthorized access

Third-Party Services

We use trusted third-party services to help operate our platform:

• Supabase: Database hosting and user authentication (data stored in secure cloud infrastructure)
• Cloudflare: Video hosting and content delivery for drill videos
• Vercel: Website hosting

These services are bound by their own privacy policies and have committed to appropriate data protection standards.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. You can request deletion of your account and associated data at any time. After account deletion, we may retain certain information as required by law or for legitimate business purposes, but this data will be anonymized where possible.

Your Rights

You have the right to:

• Access: Request a copy of your personal information
• Correct: Update or correct inaccurate information
• Delete: Request deletion of your account and personal data
• Export: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise any of these rights, please contact us at support@diamondiqbaseball.com. We will respond to your request within 30 days.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure authentication mechanisms, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: